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However, these incidents are not directly connected to Viber.
Viber has provided the following response to a ticket opened by one of the users who experienced this problem. This post will be updated if they provide any clarifications.
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It’s uncertain if the issue impacts Android devices as well. However, in those cases, the users had recently changed their phones – this is not the case on this occasion. I’ve also found some references to similar problems. He told me that I've just called him!” he added, pointing to the screen shown on the right.Īnother user says that while trying to contact one individual from his address book, he ended up calling another individual with the same first name. “I've just installed Viber on my Mac and 3 min later, I got a call from a Romanian citizen (like me), not existing in Address Book. The problem is that (from what I know) I should not be called from other numbers than the ones in my Address Book,” one user told us referencing the screen shown on the left. “Yesterday I've received a call from an Unknown (not in the address book) number. Viber is planning to change that for messaging at least as it's usually quite important to be able to text someone back, especially for business users.Some users report receiving calls from unknown numbers on Viber, the popular app utilized by millions of iPhone and Android smartphone owners to make calls and send out text messages for free. The local number is one-directional, meaning you can only receive calls and text messages, you can't make or send them. Business users will also appreciate the ability to give potential clients a number to call or message.įor now Viber Local Number is in closed beta and it does have one big omission that needs rectifying. With that in mind, this subscription could be tempting just to keep communication confined to one service. Viber has over a billion registered users and it's safe to assume the majority of them will have people not on Viber they want to keep in contact with. The text may also incur a charge depending on the sender's phone contract, but the Viber user pays nothing beyond the $4.99 subscription each month. Messaging is also possible, but unlike Viber-to-Viber messages, the local number allows messages to be sent via text (SMS). Sharing the local number allows someone to call you and get charged just like any other local rate call.
Other Viber users can simply message or chat through the service, but what if you have friends and family who don't use Viber? That's where a local phone number comes in. In return for your money, Viber associates a local telephone number with your account. Chat and messaging app Viber's latest idea is a subscription service that gives users a local phone number anyone can use, regardless of whether they are signed up to Viber or not.Īs VentureBeat reports (Opens in a new window), the new subscription is called Viber Local Number and it costs $4.99 per month.
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The market is full of messaging apps to choose between, which means new and novel features are key to attracting and keeping a user base.
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How to Set Up Two-Factor Authentication.
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